Responsible Gaming
Gaming Should Be Entertainment
At Sheila's Tea Fel, we believe that casino gaming should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. While we want you to have fun, it's essential to gamble responsibly and within your means.
Never gamble with money you cannot afford to lose. Set a budget before you play, stick to it, and remember that the odds always favour the house in the long run.
Age Verification
You must be 18 years of age or over to gamble in the UK. This is a legal requirement. By accessing our casino games, you confirm that you meet this age requirement.
If you're under 18, or if you're in any doubt about the legal gambling age in your jurisdiction, please do not proceed.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Be honest with yourself—if you recognise any of the following signs, you may be developing a gambling problem:
- Chasing losses: Trying to win back money you've lost by gambling more
- Lying about gambling: Hiding the extent of your gambling from family, friends, or healthcare professionals
- Loss of control: Being unable to stick to time or money limits you've set
- Neglecting responsibilities: Gambling instead of attending to work, family, or personal obligations
- Gambling to escape: Using gambling to cope with stress, anxiety, depression, or other negative emotions
- Increased stakes: Needing to gamble with larger amounts of money to get the same excitement
- Failed attempts to quit: Repeatedly trying and failing to reduce or stop gambling
- Financial problems: Borrowing money or getting into debt to fund gambling
- Relationship strain: Arguments with loved ones about your gambling habits
- Physical symptoms: Anxiety, insomnia, or other stress-related health issues linked to gambling
Self-Help Tools & Responsible Gaming Features
Most reputable online casinos offer tools to help you stay in control. Make use of them:
- Deposit Limits: Set a maximum amount of money you can deposit in a given period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you're willing to lose before you stop playing
- Session Time Limits: Receive automatic reminders or disconnection after a set period of play
- Reality Checks: Pop-up messages that remind you how long you've been playing and how much you've wagered
- Self-Exclusion: Temporarily or permanently exclude yourself from gambling accounts
- Account Pause: Take a break from gambling for a specified period
We strongly encourage you to use these tools as part of your responsible gambling strategy.
Support & Help Organizations
If you're concerned about your gambling or suspect you may have a problem, professional support is available. Please reach out to one of the organizations below:
United Kingdom
- GamCare – Free, confidential support for problem gamblers and their families. Phone: 0808 8020 133
- GamStop – UK's national self-exclusion scheme. Allows you to self-exclude from all online gambling operators at once
- Gamblers Anonymous – Support groups for people affected by problem gambling. Visit gamblersanonymous.org.uk
International Support
- Australia: Gambling Help Online
- Canada: Responsible Gambling Council
- United States: National Council on Problem Gambling – 1-800-522-4700
- Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA)
Remember: Seeking help is a sign of strength, not weakness. These organizations are staffed by trained professionals who understand problem gambling and can provide confidential support.
If You Need Help
If you or someone you know is struggling with gambling, please don't suffer in silence. Help is available, and recovery is possible.
Contact GamCare on 0808 8020 133 or visit www.gamcare.org.uk today.
Alternatively, register with GamStop to self-exclude from all regulated UK gambling operators.
Our Commitment
At Sheila's Tea Fel, we're committed to promoting responsible gambling. We work with industry regulators and support organisations to ensure players have access to the tools and information they need to gamble safely.
If you have any concerns, please contact us directly or seek support from one of the organisations listed above.